Frequently Asked Questions
Shopping Information
What Areas Do You Deliver To?
We deliver to all cities and regions within Pakistan.
What Shipping Methods Are Available?
We offer standard shipping for all orders.
How Long Will It Take To Get My Package?
Your package will typically be delivered within 3-5 business days.
Do You Offer Same-Day Delivery?
Yes, we offer same-day delivery in Karachi. For other cities, delivery takes 3-5 business days.
Do You Offer Free Shipping?
Currently, we do not offer free shipping. Shipping charges depend on your location and will be shown at checkout.
Can I Schedule Delivery At A Specific Time?
We do not offer time-specific delivery. Packages are delivered during standard courier hours.
Can I Change The Delivery Address After Placing My Order?
Yes, you can update the delivery address before the order is shipped. Please contact us immediately through WhatsApp, email, or call.
What Should I Do If My Package Is Damaged During Shipping?
If your package arrives damaged, please report the issue on the same day of delivery by contacting us via email at support@megafabrics.pk, WhatsApp, or call at 0318-2334943.
Payment Information
What Payment Methods Are Accepted?
We accept Cash on Delivery (COD) as our primary payment method.
Is Online Payment Available?
At the moment, we do not offer online payment options.
Are There Any Additional Charges For COD?
No, there are no additional charges for Cash on Delivery.
Do You Offer Installment Plans For Purchases?
No, we currently do not offer installment payment options.
Is Buying Online Safe?
Yes, shopping with Mega Fabrics is safe. We offer Cash on Delivery (COD) so you pay only when you receive your order. For any concerns, our team is here to help.
Are there any hidden charges on my order?
No, there are no hidden charges. The total amount displayed at checkout includes all applicable costs, including shipping charges.
Orders & Returns
How can I place an order?
You can place an order through our website, Facebook, Instagram, or WhatsApp.
Do I need an account to place an order?
No, creating an account is not required to place an order.
How can I cancel or modify my order?
To cancel or modify your order, please reach out to us through the Contact Us page, email us at support@megafabrics.pk, or contact us via WhatsApp or call us at 0318-2334943.
What is your return policy?
We accept returns within 7 days of delivery for unused items in case of damage or defects. However, any issue must be reported on the same day as delivery. Please note, we do not accept returns for a change of mind.
Can I exchange an item?
Exchanges are only allowed for damaged or defective items. Please contact us on the same day as delivery to arrange an exchange.
What should I do if I receive the wrong item?
If you receive an incorrect item, please contact us on the same day through email at support@megafabrics.pk, WhatsApp, or call 0318-2334943.
What happens if my order is delayed?
While we strive to ensure timely delivery, delays can occur due to unforeseen circumstances. If your order is delayed, please contact us for an update.
Do you restock sold-out items?
Yes, some sold-out items may be restocked. Please check back on the website or contact us for updates.
Can I place a bulk order?
Yes, we accept bulk orders. For more information, please contact us at support@megafabrics.pk or call us directly.
What should I do if I’m not satisfied with my order?
If there’s an issue with your order, please contact us immediately via email or WhatsApp to discuss possible solutions.
How will I know if my order is confirmed?
Once your order is placed, you will receive an order confirmation email or WhatsApp message.
How can I track my order?
You can track your order using the “Order Tracking” button available on our website.
General Information
How can I stay updated on new arrivals and promotions?
Follow us on Facebook and Instagram for updates on new arrivals, promotions, and sales.
Are your fabrics pre-shrunk or washed?
Details about fabric treatment are mentioned in the product description. If unsure, please contact us for clarification.
What should I do if I have additional questions?
If you have questions not covered here, please contact us via the Contact Us page, email at support@megafabrics.pk, WhatsApp, or call at 0318-2334943.
